Contact & Support

The quickest way to reach us is email. Write to hello@nexusinnov8.com and our support team will help with your Kudi account, invoicing, expenses, tax figures, reports or anything else in the product.

This is the Nexus Innov8 support desk, which looks after Kudi. You are writing to the people who support Kudi — mention “Kudi” and your business name so we can find your account quickly.

• Your business name and the email you sign in with.
• What you were trying to do, and what happened.
• The page or screen involved (for example, Invoices or Reconciliation).
• A screenshot if you can — it helps us help you faster.

Please do not send passwords or full card/Mobile Money numbers by email.

We aim to respond within one to two working days (Ghana time), and sooner where we can. Urgent issue affecting your records? Say so in the subject line.

Many questions are answered in the Help Centre and the FAQ — it may be quicker to check there first.